Privacy & Security
Your privacy is important to us. GymStore participates in high standards of privacy programs, we have made a
commitment to meet the programs' strict requirements regarding how we
treat your information.
The policy was last updated on January 8, 2010.
By definitions, GymStore, Gym Store, and GymStore.com refer to Gym Store Inc. and all affiliated companies.
Below is the GymStore privacy and security policy:
The security of your personal information is very important to us. In
an effort to protect your personal information, we use Secure Sockets
Lay (SSL) technology with 128 bit encryption. If your browser supports
SSL (most current browsers do), it will automatically encrypt the
information your provide to us on the secure pages on our site, before
sending it over the internet.
GymStore has obtained a digital certificate from Volusion.com, a
leading provider of Internet trust services. When visiting a page on
our site that included any of your personal information , the bottom of
your browser will display, and icon lock or an unbroken key (depending
upon your browser). This indicates that you have successfully connect
with our secure server.
To authenticate the security of your connection before submitting any
of your personal information, you can double click on the icon to
display our digital certificate.
Some browser versions and some firewalls do not permit communication
through secure servers. In that case, we suggest that you visit the
GymStore's showroom, or contact us by phone, or fax your order to us.
When you visit our site, we will ask your browser to place a permanent
"cookie" (a very small text file) on your computer. If your browser is
configure to accept cookies, it will accept the cookie and place it on
your computer's hard drive. We collect this information to analyze
where our customers are coming from and how often they visit our site.
We also collect certain technical information from your computer, like
your IP address and the address of a referring web site, if any. This
information will allow us to enhance our site to our customer's
preferences. This information is used only for the benefit of GymStore
and you, our customer.
You can visit our web site without cookies if you choose to do so.
However, please be aware that some feature of the site may not function
without cookies, you can configure your browser to reject all cookies
or to notify you when a cookie is set. Check the browsers help menu to
learn how to change your cookie preferences.
In order to identify who you are, we suggest that you register and
log-in when you visit our site. This allows us to provide you with your
"Order Status" and other information that is uniquely yours.
How to access and/or correct your information
You can access all the personally identifiable information that we
collect and maintain by calling 866-496-2897 or 718-366-7804, by mail
(188 Varet Street, Brooklyn, NY 11206), or via e-mail. We use this procedure to safeguard your
information. To protect your privacy and security, we will take
reasonable steps to verify your identity before granting access or
making corrections. You can correct factual errors in your personally
identifiable information by sending us a request that credibly shows
If you place and order with a ship-to address that differs from your
bill-to address, we retain this information as well. You can modify or
correct this information by following the procedure described above.
Such information is used at your request to ship purchased merchandise
and may also be used for marketing purposes, but will not be sold to
What information is collected
When you choose to place an order with us, you are invited to log-in
(optional), so that we can identify who you are. As a newcomer, it will
be suggested that you register for future identification. The
registration page asks you to enter your name, a user ID, a password,
and your e-mail address. You can update this information at any time by
click on the "My Account" link at the top of every page and selecting a
link that corresponds to the information that you would like to change
in the "Personal Information" section of "My Account"
Placing an order
When you decide to place an order, you are asked to complete an order
form. The order form requires your name, billing and shipping address,
credit card number, expiration date and CID number. You should also
include other information fields such as your telephone number, to
allow us to contact your regarding your order if necessary. This
information is collect to make your shopping experience with us as
smooth and pleasant as possible. It is used only for the benefit of
GymStore and you, our customer.
Our web site links to manufacturers, and other related sites for your
benefit. GymStore is not responsible for the privacy practices,
security, or content of such web sites. If you click on one of these
links, you will be redirected to their web site and, in doing so, you
may provide information directly to them. Therefore, you should refer
to their privacy policies to understand how they handle your
information and what choices you have.
GymStore maintains special relations with a number of secure business partners. For your security or benefit, when you make a purchase, we may share information about you and the transaction with other companies for many reasons including verification, fraud prevention, credit card authorization, and shipping purposes.
GymStore may share account or other information when we are required by law or to protect our interests or property. This may include sharing information with other companies, lawyers, credit bureaus, agents or government agencies in connection with issues related to fraud, credit or debt collection.
You agree that GymStore may use personal information provided by you in order to conduct appropriate anti-fraud checks. Personal information that you provide may be disclosed to a credit reference or fraud prevention agency, which may keep a record of that information.
GymStore also shares information with outside companies that perform services for GymStore. For example, when service is required or when a customer signs up for our e-mail newsletter, GymStore will provide the customers e-mail address to third party e-mail distribution companies that transmit e-mails on behalf of GymStore. Your e-mail address will not be used by these companies for any purpose other than for the transmission of e-mails for GymStore.
We may retain outside companies to assist us in managing our customer information database or to update and correct customer information for future marketing purposes. GymStore takes steps to ensure the confidentiality of your information and to make sure it is not used for other purposes.
GymStore has carefully selected a few companies to assist us in better understanding how our customers use our site. We will place cookies on your computer to collect information. The information that is collected through these cookies tells us things, such as which search engine referred you, how you navigated around our site, which pages you browsed, what you purchased and what traffic is driven by banner ads and e-mails. The companies analyze the information they collect from our site and return it to us through a secure connection. We use this information to help us understand you interests in our site and how to better server you. It also helps us provide you with more personalized product offerings.
For more information about the companies with who GymStore shares customer information, please contact us.
Used of information
We may use your information in a number of ways, including the following:
Mail & SPAM Issues
- In order to server your better, we may combine the information you provide us online, in our showroom and through our catalogs. We use that information to improve your overall shopping experience.
- To enhance your online shopping experience.
- For marketing and promotional purposes.
You may request to receive the GymStore catalog, brochure periodically by mail or e-mail notification of specials that may be of interest to you. GymStore will never SPAM or send unsolicited materials based on information collected at our site. Registrants may opt out of receiving materials from us at nay time by contacting us with collected at our site. Registrants may opt out receiving materials from us at any time by contacting us with such request. Please contact is via e-mail, by telephone 866-496-2897 or 718-366-7804, by Fax 718-366-2328, or vial mail (188 Varet Street, Brooklyn, NY 11206. Enclose a copy of the mailing label). Include your name, address, and other information as it appears on the mailing label, and indicate "Do not mail."
Our commitment to childrens' privacy
We never collect or maintain information at our website from those we actually know are under 13 years of age, nor is any part of website structured to attract anyone under 13 years of age.
If security or privacy is still of concern to you
If you do not want to receive promotional e-mails from GymStore, you may contact us.
Note: Once you have submitted your request you should assume that is has been successfully received and your request is being processed. Please allow us a reasonable period from when the request was received to complete the removal.
Our transaction security, combined with our privacy guarantee, should satisfy your concerns regarding online ordering. Keep in mind however that you have a number of alternate choices available for doing business with GymStore.
If you have any questions regarding this privacy statement, the practices of this site, or your dealing with the web site, you can contact our webmaster.
- You can order on-line without sending your credit card number over the Internet. Just complete our on-line order form, print, and fax it to us at 718-366-2328.
- If you prefer, you can always call 866-496-2897 or 718-366-7804, and place your order by telephone.
- We encourage you to visit our showroom and deal directly with one of the GymStore professionally trained sales associates.
Your California Privacy Rights
If you are a California resident, you have the right to receive: (a) information identifying all third party companies to whom GymStore may disclosed, within the past year, personal information pertaining to you and your family for the company's direct marketing purposes; and (b) a description of the categories of personal information disclosed. To obtain this information, please e-mail your request.
Please allow up to 30 days for a response.